Safe and Responsible Betting

Responsible Gambling Commitment

nbaji believes that online betting is a form of entertainment — provided it is enjoyed consciously and within your means. On this page you will find out how to set your own playing limits, recognise warning signs, and where to get help if needed.

For Ages 21+ Only

Our Core Principles

Playing at nbaji is open only to individuals aged 21 years or older. This is not just a rule — it is a commitment to protecting our users. Minors are strictly prohibited from opening or using an account, and any such account identified will be closed immediately.

We want you to see betting as a form of enjoyment — not as an alternative income. Placing bet after bet trying to recover losses, or deciding to play beyond your budget, are harmful behaviours. Our Terms and Conditions clearly set out the detailed rules on betting, and every user should read them.

The nbaji platform includes several tools that help you stay in control of your playing. You can learn more about them in the sections below on this page.

nbaji follows strict policies to ensure the security of your personal information and account. Read our Privacy Policy to find out how your data is stored and kept safe.

If you have any questions, our FAQ section has answers to many common questions about responsible gambling. You can also reach our support team at any time via 24/7 live chat or email.

Tools for Setting Your Own Limits

nbaji has several protective features that help you keep your playing within your own control. These are entirely optional and can be activated at any time.

Deposit Limit

Set a maximum amount you will deposit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the specified period is up.

Time-Out

If you feel you need a break for a while, you can temporarily pause your account for a set period — from one day to several weeks.

Self-Exclusion

If you want to step away for a longer period, choose Self-Exclusion. The account will not be reactivated until the selected period has ended.

Loss Limit

Set a maximum amount you are willing to lose within a given period. Once that limit is reached, no further bets can be placed automatically.

Support Chat

At any time, you can contact our 24/7 live chat support to get help with setting limits. Support is available in both Bengali and English.

Reality Check

Turn on automatic notifications at set intervals to remind you how long you have been playing and how many bets you have placed so far.

Recognise the Warning Signs

Betting may start as entertainment, but in some cases it can become a habit. If you or someone you know shows any of the signs below, it should be taken seriously.

  • Betting beyond your budget and continuing to bet in order to recover losses.
  • Spending time on betting at the expense of responsibilities to family, friends, or work.
  • Lying to family or hiding information about your betting habits.
  • Repeatedly returning to betting to escape stress, loneliness, or anxiety.
  • Setting playing limits but being unable to stick to them, or repeatedly raising those limits yourself.
  • Spending money from essential daily expenses or savings on betting.
  • Feeling anxious, restless, or irritable when trying to stop betting.

nbaji's Commitment

As a responsible platform, nbaji keeps several important measures in place at all times to protect its users.

21+ Age Verification

Age is verified at account registration. Accounts belonging to users under 21 are closed immediately.

Account Security

Your account is protected through SSL encryption and OTP verification to prevent unauthorised access.

Betting History Review

You can view your own betting history at any time and review your spending patterns.

24/7 Support

For any issue, you can reach us by live chat or email in Bengali or English at any time of day or night.

Harm Monitoring

If unusual betting patterns are detected, the nbaji team automatically alerts the user and contacts them if necessary.

Transparent Terms

All terms and conditions relating to bonuses, withdrawals, and betting are written in clear, straightforward language and are available to everyone.

Where to Get Help

Seeking help instead of carrying a problem alone takes courage. nbaji is always here for you, and there are many other avenues of support available beyond us.

nbaji Support Team

Contact us in Bengali via our 24/7 live chat service. Speak with us directly to activate self-exclusion, set deposit limits, or close your account. You can also write to us by email.

Family and Loved Ones

If a family member or trusted friend is concerned about your betting, listen to them carefully. Support from family is often the most effective help available.

Professional Counselling Services

Speak with a mental health specialist or counsellor. Several government hospitals and voluntary organisations in Bangladesh offer free counselling services.

Protection of Minors

The minimum age to participate in any betting or casino activity at nbaji is 21 years (21+). This rule is strictly enforced.

If there are children or teenagers in your household, keep your device password-protected and log out of your account when not in use. Parental controls in your browser can be used to restrict access to betting websites.

  • Do not share your account login details with anyone.
  • Always log out when you are not using your account.
  • Use a strong password and screen lock on your device.
  • Use parental control software on children's devices.
  • Keep betting apps and websites out of reach of children.

Questions About Responsible Gambling

The minimum age for all betting and casino activities at nbaji is 21 years. Age is verified at registration, and accounts belonging to anyone under 21 are not permitted.

Contact our support team via 24/7 live chat or email and submit a self-exclusion request. Let us know the period you want to be excluded for — the account cannot be reactivated until that period is complete.

Lowering your deposit limit takes effect immediately. However, a request to increase the limit will only take effect after a set waiting period — this protects you from making decisions in the heat of the moment.

Start by setting a deposit limit or activating self-exclusion on your account. Then let someone close in your family know about the situation. If needed, seek advice from a professional counsellor or mental health specialist. nbaji's support team is always ready to help with these steps.

No. Betting is a form of entertainment and always carries financial risk. It should not be treated as a source of income in the long run. Only play with money you can afford to lose without it affecting your daily life.

You can speak directly with our support team using the live chat option on the platform — it is available 24 hours a day, seven days a week. Support is available in both Bengali and English. You can also write to us by email and we will respond promptly.